THE PROBLEM WITH OPEN SOURCE
Open Source Software is invaluable. It provides many commonly required features and functionality in ready-to-use packages which allow developers to concentrate their efforts on their unique value creation. And one of the most amazing things about open source software is that millions of really talented developers create it on a volunteer basis and license it to the world at no cost.
So what’s not to love about open source software? Well, there is one thing. The developers who contribute to open source software projects are motivated to create something new and useful and give it to other developers to use. Unlike commercial software vendors who have the goal of making a profit from their software, open source communities are less motivated to provide services like training, customer support calls, etc.